Wakefield District Citizens Advice Bureaux

Opening Hours and Telephone Service

Information Centres:

Times when you can drop into an office for information are as follows.

Appointments - These are available via the telephone advice line. The client must first speak to an advisor on the telephone advice line where, if the advisor cannot deal fully with the client`s enquiry at that session or the client is requested to provide documents, the client will be offered an appointment.

Pontefract
Mon	10.00 - 1.00	information centre*
Tues	closed to the public
Wed	10.00 - 1.00	information centre*
Thurs	closed to the public
Fri	10.00 - 1.00	information centre*

* Internet self help Kiosk available

South Elmsall
Tues	10.00 - 1.00	information centre
Thurs	10.00 - 1.00	information centre

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Wakefield
Mon	10.00 - 1.00	information centre
Tues	10.00 - 3.00	appointments only
Wed	closed to the public
Thurs	10.00 - 1.00	information centre
Fri	10.00 - 3.00	appointments only

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Telephone Service:

FOR CONFIDENTIAL ADVICE AND APPOINTMENTS RING

0870 12 12 044

Mon	1.00 - 4.00
Tues	10.00 - 1.00
Wed	closed
Thurs	1.00 - 4.00
Fri	10.00 - 1.00

This is our telephone number for general advice and appointments.

If the line is engaged or you ring out of hours, we now provide a menu of pre-recorded information on many common areas of advice as an additional service. It also gives you up to date details of the opening hours for each of our offices.

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Specialists:

Debt Appointments

These are available at all our main offices and selected outreaches between the hours of 10.00 am - 3.00 pm, Monday to Friday.

To access our specialist debt advice appointments you need to either call into one of our Information Centres during opening hours or telephone an advisor. If you are eligible within the funding restrictions to be helped by our specialist staff, a referral to the specialist service will be made.

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Outreach:

No staff present outside these opening times.

DROP IN ADVICE SESSIONS - GENERALIST SERVICE

	Mon	Tues	Wed	Thurs	Fri
Normanton	10.15 - 1.00	-	-	-	-

Note: Glasshoughton drop-in has closed due to lack of funding

SPECIALIST MONEY ADVICE OUTREACHES

Pre booked appointments only

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Wakefield District CAB     updated: 20 May 2008