This project is funded by Wakefield District Primary Care Trust for twelve months and started at the beginning of February 2009. It is based at The Tieve Tara Medical Centre in Airedale and The Grange Medical Centre in Hemsworth. This service is for patients of these medical centres. The pilot will monitor how patients benefit from receiving advice in their own medical centres. Clients can make appointments at their medical centres and also be referred by a medical practitioner.
This project was funded by Citizens Advice for twelve months to increase the number of hours the Bureau is open to the public. The project started at the end of March 2009 and has increased the opening hours of the phone line from 10am-1pm to 10am -5pm Monday to Friday.
We have received funding from Lloyds TSB to run a two year welfare rights specialist project. This will enable us to provide specialist welfare rights casework for our clients, including representation at tribunals and mentoring volunteers completing disability benefit forms. The project started at the beginning of May 2009.
We have received funding as part of a CAB consortium bid from the Coal Field Regeneration Trust. This is to carry out benefit checks, better off in work calculations and redundancy calculations. The service is delivered from outreaches in Eastmoor and Castleford as well as from our main offices. The project started at the beginning of May 2009.
The service started in July 2008 at our Pontefract office, with advisers from Springs Advice Centre offering appointments to our clients on a fortnightly basis. Clients can be referred by our generalist advisers, from our telephone advice line and information centres. Clients receive specialist advice on any housing related matter including housing debts and benefits.
This service provides specialist employment advice and started in October 2008 and was initially fortnightly on a Wednesday at our Wakefield office. Due to demand for the service it is now being held on a weekly basis. Clients can be referred to the outreach in the same way as the Springs Advice service. Initially the outreach saw employment discrimination cases as well as clients who qualify under the legal services commission. Unfortunately the discrimination funding has ended and only clients who qualify under the LSC have a full appointment.
This service started in January 2009, and provides specialist welfare rights
advice to clients who qualify under the LSC contract. The outreach runs
fortnightly on a Thursday at our South Elmsall office. Again clients can
be referred from our information centres, generalist service and telephone
advice phone line.