Telephone service

For confidential general advice and appointments ring - 0844 499 4138. This service is available:-

If the line is engaged or you ring out of hours, we now provide a menu of pre-recorded information on many common areas of advice as an additional service.

It also gives you up to date details of the opening hours for each of our offices. (Please note that our offices are closed on the Tuesday following all Bank Holidays, with the exception of May Day.)

Appointments

These are available via the telephone advice line.

You must first speak to an advisor on the telephone advice line where, if the advisor cannot deal fully with your enquiry at that session or you are requested to provide documents, you will be offered an appointment. This may be at one of our offices or a telephone appointment (we phone you back at a designated time).