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Top Tips

Here are some Top Tips to help:-

Top ten tips for employers on combating racism in the
workplace

1. Find out about your legal responsibilities under the Race Relation Act. Get information and advice from the Commission for Racial Equality (CRE), the Race Relations Employment Advisory Service (within ACAS) and Equality Direct. In order to avoid liability for discriminatory conduct by your employees you will need to take positive steps to prevent racial discrimination.

2. Adopt an equal opportunities policy that states plainly your organisation's commitment to anti-racism and equality of opportunity in its treatment of staff, customers and suppliers, and provide a copy to every member of staff and any new recruits, including temporary and agency staff. If practicable, display the policy or a summary of its main provisions as a reminder to staff, customers and suppliers that racism and racial harassment in any form will not be tolerated.

3. Provide anti-racism and equal opportunities training for all of your staff. The training should make clear to all staff that acts of discrimination or racial harassment will normally be treated as gross misconduct. Training for staff with managerial or supervisory responsibilities should emphasise their role in preventing discrimination or harassment.

4. Establish fair procedures for staff to complain of racial harassment or discrimination, and make sure that all staff are aware of their rights under these procedures as complainant or as the person about whom a complaint is made. So far as possible, these procedures should be aligned to the organisation's grievance and disciplinary procedures.

5. Involve trade unions in developing and promoting anti-racism and equality of opportunity.

6. Make sure your employees are aware of their rights to complain, and given confidence to raise problems through the organisation's procedures. Take all reasonable steps to prevent victimization of anyone who brings a complaint.

7. Treat complaints seriously and deal with them quickly, effectively and fairly.

8. Encourage and assist trade unions to offer advice and support to their black and ethnic minority members in bringing complaints of discrimination. If possible designate one or more members of staff who can advise and support victims of discrimination in addition to or in the absence of a trade union representative.

9. Establish systems to monitor by racial group recruitment, promotions, grievances and discipline and evaluate the outcomes. Include race equality performance in annual performance appraisals or reports for all managers.

10. Foster a culture of equality and respect across the organisation through both your policies and actions.

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Top ten tips to deal with racial harassment at your child's school

Racial harassment at school can take the form of name-calling, bullying, harassment, damage to property and physical attacks. It can occur in the classroom, in the toilets or in other parts of school buildings, in the playground, on school journeys or on the way to or from school. While most racial harassment is from other pupils, it can also come from teachers or other school staff or contractors.

1. Any form of racial harassment at school is likely to affect your child's education but can also affect his or her physical or mental health. Your child should not have to put up with it, nor should you feel that there is nothing you can do.

2. The Race Relations Act outlaws discrimination by schools and local education authorities (LEAs) in the provision of education to pupils. A school (that is, the governing body of the school) will normally be liable if it fails to take reasonable steps to protect its pupils from racial harassment by other pupils or by anyone working in the school. This means that if informal methods to resolve problems of harassment fail, the parent of any child who is being racially harassed may be able to bring proceedings in the county court against the governing body. Parents should seek advice from the Commission for Racial Equality, a local racial equality council or CAB or law centre.

3. Under the Race Relations Act the governing bodies of maintained schools and LEAs also have a positive duty to promote racial equality. Every school must develop a race equality policy, which would be expected to set out the school's commitment to tackling racism and harassment and discrimination and to explain what it is doing to prevent racial harassment and what it will do if the policy is not followed. Every parent is entitled to see this policy. Ask for a copy if one has not been sent to you. If you feel that it is not adequate, tell the Head Teacher what changes you believe are needed.

4. If you become aware that your child, or another child has been subjected to racial harassment at school, find out if the school is aware of what took place. If not, then it is a good idea to make a note of the main facts: date, time place, what was said or done and who was present. Older children should be encouraged to do this themselves. Where harassment has occurred on more than one occasion, then it may be helpful to keep a diary to record any further incidents.

5. Racist incidents should be reported to the school without delay. The race equality policy may nominate one member of staff to receive reports; otherwise your child, or you, should report any incidents of racial harassment to your child's class teacher and to the Head Teacher.

6. The school should have a procedure for the investigation of complaints of racial harassment. You should ask for details of this procedure, and ask to be kept informed as the investigation proceeds.

7. You should ask the school to tell you and your child what action it will take and when. The school should have a procedure for the investigation of complaints of racial harassment, and should explain how the investigation will be carried out and what type of disciplinary action could be taken if the complaint is upheld. You should also be told what kind of support and counselling is provided for pupils who have been harassed.

8. If your child is anxious that he or she may be subjected to further harassment or attack, especially after the initial incident(s) have been reported, you should discuss this with the class teacher or the Head Teacher. It may be appropriate to ask the school to make temporary arrangements to separate the children who are alleged to have been involved or to review its arrangements for supervising pupils outside the classroom.

9. You should ask the school about its anti-racism and equal opportunities education for pupils and training for staff, and how the Head Teacher intends to discuss the particular incident you have reported with pupils and staff.

10. As legal liability lies with the school's governing body, you may want to inform the chair of governors and the parent governor of any incidents of racial harassment affecting pupils at the school and how well, or how poorly, you believe the school has responded.

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Top ten tips on dealing with racist incidents in your community

Racist incidents can take many forms including verbal abuse, violent assault, graffiti and other types of damage to property, and other acts which are threatening, abusive or annoying. Racist incidents should not be suffered in silence and you should not put up with them hoping they will stop. Racists, and those they influence can and do maintain a reign of terror over other people's lives. The intention may be to drive them out of a neighbourhood, but often there will be no clear motive. There are a number of steps you should take if you or a member of your family is the victim of a racist incident. Since the report of the Stephen Lawrence Inquiry all police forces, local authorities and other agencies have agreed that a racist incident is any incident which is perceived to be racist by the victim or any other person.

1. Report the incident and get advice. You can go straight to the police - dial 999 in an emergency. Or you can go to your local CAB, law centre or race equality council. In many areas you can also report racist incidents to your local council.

2. If you report a racist incident to the police make sure that that is how it is logged. All police forces are now expected to record an incident as racist, and to investigate it as such, if that is how it is described by the person making the report (or by anyone they subsequently interview). If you are assisting the victim of a racist incident and s/he has difficulty understanding English, then request that the police provide an interpreter. If there is likely to be any major delay, then with the victim's consent, you should report the matter on his or her behalf.

3. Keep a note of all information that you tell the police and of the time and date and the name and number of the officer dealing with your case. It is advisable to report a racist incident to the police, or to agree that one of the other agencies should do so, so that a formal record is made.

4. Your harassers want you to feel isolated - don't let them. Talk to your friends and family about what has happened, and find out about other sources of support - the CAB will be able to help. In many areas there are community organizations or monitoring groups that offer support to victims of racist incidents as well as advocating on their behalf with the police and other agencies.

5. Keep a detailed record of any incidents. This can include photos of people's injuries and damage to property such as broken windows or graffiti. Keep a record of any expenses you incur, for example to repair any damage to your home.

6. If you are a council tenant and the racist incident occurred at or near your home then contact your neighbourhood office and/or housing department and discuss with them what they intend to do to protect you and your family from further abuse or attack. Most councils' tenancy agreements prohibit racist behaviour by tenants or their visitors. You should let the council know if you would like to be transferred to other accommodation or if you desire greater protection where you are.

7. If you live in a housing association property and the racist incident occurred at or near your home, then report the incident to your association representative or office. Most housing associations have anti-harassment policies similar to thoseof local councils.

8. If you live in private rented accommodation and the racist incident occurred at or near your home then contact your landlord, the CAB or a law centre. Some private landlords may have a procedure for dealing with racial harassment and may be sympathetic. However, many may not be supportive.

9. If you own your own home or if the racist incident occurred at your place of work or at a community centre, religious centre or as you were walking or driving in the area, then you should seek advice from the CAB or a law centre and the community safety section of the local council. There are a number of legal measures that might be possible to protect you from further incidents.

10. If you find that no one is taking sufficient interest and you are worried about further incidents affecting you and your family then you could contact the chair of the police authority for your area, your local councillor or MP to enlist their support.

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Top ten tips on dealing with racial harassment at work

Unfortunately racial harassment at work is widespread and can take many forms including:

    • racist language, jokes, banter, insults and taunts
    • racist literature and graffiti
    • being excluded because of race, colour, nationality, ethnic or national origins, religion or other cultural differences,
    • unfair work allocation
    • being given the worst jobs or being overloaded or not being given the same opportunity for overtime compared to others
    • unjustified complaints
    • physical attacks
    • damage to property

1. No-one should have to put up with such treatment, at work - or anywhere else. You can be racially harassed by anyone - your boss, your colleagues, external contractors, customers, clients and service users. Any such incident is unacceptable, and there are no excuses.

2. Your employer has responsibility to take reasonable steps to protect you from racial harassment at work.

3. Take action immediately. If you feel able, tell the person to stop. Or write to them and explain that their behaviour is upsetting you and ask them to stop. Let them know you will take the matter further if they carry on. Keep a copy.

4. Keep a diary and record every incident in detail with time and dates. Ask any witnesses to note down what they saw and heard.

5. Contact your union rep or get advice immediately from your local CAB, law centre or race equality council.

6. Racial harassment often causes stress-related illness; you may also want to consult your GP or arrange for counselling.

7. Report the harassment to your employer, either yourself or through your union rep. A good employer will have agreed equal opportunities and other policies such as anti-harassment with the union. There should be internal procedures for lodging a grievance or a complaint as a first formal step to registering the fact that there is a problem.

8. Whoever you report to must make certain that your complaint is investigated promptly and that something is done about it. If you are worried about repeat harassment or victimisation, then ask your employer to make temporary arrangements to prevent further contact by the harasser.

9. Make a record of the date you complained about the harassment, to whom you spoke, what was said and what action was agreed on. This will be important later if you decide to go to an employment tribunal.

10. Don't give up - get support and good advice. If matters cannot be resolved internally you may need to take your case to an employment tribunal. Act quickly - get advice from your trade union, local race equality council, CAB or law centre. Remember there are strict time limits within which to make a claim.

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MONEY MATTERS - Ten Top Tips on how to get a better deal

1. Don't be intimidated by money matters. Take an interest in your finances and keep track of how much money you have coming in, and how much you have to set aside for essential bills. You can become well informed by reading money pages and listening to personal finance programmes.

2. Do your homework. Spend time shopping around, researching what's on offer and getting advice - the Internet can be a useful resource for this. You may think it will take too much time when you need a loan quickly, but if you skip this vital part of the process, you could be paying the price for years to come.

3. If you can afford to pay for your goods outright, don't be persuaded to take out credit unless it really does work out cheaper or better meets your financial plans.

4. Don't make the common mistake of looking only at the monthly payments required under a credit agreement. Work out the total amount payable over the term of the loan - bearing in mind that with some loans you may be paying a variable interest rate.

5. What seems like a good deal can have hidden costs. For example, reduced monthly minimum payments or 'payment holidays' result in significantly larger total payments. And store cards may seem like a convenient way to pay but some of them charge a rate of interest of over 30% a year.

6. Interest-free credit may seem like a good idea, but make sure you repay the full amount before the free interest period expires. Even if you are only one day late, you may have to pay interest on the total cost from the very moment you bought the goods.

7. Make sure you know the difference between secured and unsecured lending, and don't put your home at risk unnecessarily.

8. Think carefully whether you need the optional insurance to cover your payments and make sure it really is suitable for you, you may already be covered elsewhere. It can be highly expensive and add massively to your loan and may not be worth the paper it's written on.

9. Extended warranties can be poor value. Research has shown that the cost of a repair is likely to be less than the cost of an extended warranty. You may also be covered under consumer protection legislation.

10. Think twice before taking out a consolidation loan to manage other debts. You may be able to arrange to pay back existing debts over a longer period of time - at less cost and less risk than a new loan.

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Wakefield District CAB     updated: 20 May 2008